Superior Linen Service - Rental and Linen Hire Sydney
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we care
we care

SUPERIOR LINEN SERVICE SYDNEY

hospitality
hospitality

TABLE LINEN, UNIFORM, & MAT RENTAL

quality
quality

COMMERCIAL LINEN HIRE SYDNEY

good old fashioned
good old fashioned

delivery
delivery

CONVENIENT LINEN RENTAL SOLUTIONS

/ 5 / 5

Superior Linen Service – Rental and Linen Hire Sydney

Superior Linen Service is an Australian owned and operated company. Providing linen hire and rental services for Sydney, we offer “good old fashioned service”. Most of all, we are responsive to our customers’ needs and go out of our way to make a difference to your business. We believe in honesty and transparency, so our service agreements are straightforward with no catches or hidden charges. The Owner of Superior Linen Service works within the company and retains the determination to be at the “coal face” to ensure he understands the problems faced by our staff and customers alike. So, if you are searching for linen hire Sydney, then look no further.

Quality Linen Hire

Quality

Make sure your business looks and feels professional with clean, fresh linen. We do not cut corners and only supply product of the highest quality. Our strict quality control ensures that only the best linen is delivered to your business. Furthermore, our quality guarantee means that if you are not happy we will replace your products at no additional charge.

Linen Hire Value

Value

In today’s competitive market, value has never been more important. We offer genuine value for money by taking the time to truly understand your business. We then provide only what you require and adapt quickly if those needs change. So save some of that most precious resource “time” and let us take care of your linen requirements while you get on with running your business.

Service

Service

“Good Old Fashioned Service” is the credo we live by. Service is the third word in our name however it is our first priority as a company. For linen hire in Sydney, we go out of our way to provide the best possible service to our customers. We are flexible, reliable and honest. So, you can rest assured the phone will always be answered and you will never ever feel like just a number.

Line Hire Services

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Linen Hire Sydney

Superior Linen Service provides convenient
and economical solutions for maintaining
your linen rental requirements.

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Restaurant Uniforms

Your staff represent your business.  Make
sure they look and feel professional with
our top of the range uniforms

LEARN MORE

Mat Hire Sydney

Prolong the life of your flooring and keep
your venue clean and tidy with a mat
from Superior Linen Service.

Testimonials

  • "We have had nothing but praise for the way the Superior Linen Service personnel have dealt with the transition and servicing of the restaurants they have lived up to their commitments and exceeded our expectations in the way they have interacted and controlled each venue. I could not be happier the decision to change to Superior Linen Service should have been made sooner."

    Allan Giang - Owner, Mint Restaurant

  • Service and quality have been excellent very happy we went with Superior Linen Service we have used a number of other providers and been disappointed, Superior Linen Service have excelled and met our expectations. We are happy to recommend Superior Linen Service to anyone.

    Tiffany Weng

  • "I can honestly say Superior Linen Service is one of the best suppliers we have. They are Proactive and enthusiastic, we trust them to provide to us and they have never let us down, always living up to their word. We had been on a merry go round with the large suppliers no-one living up to our expectations, However with Superior Linen Service they’re name lives up to the service they provide."

    Scott Harrington - Operations Manager, The Henson

  • "Superior Linen Service has proven themselves to be agile and quick, they have gone out of their way to assist and taken the prerogative to offer solutions to problems. The quality and service have been exceptionally good and the fact they care enough to go out of their way to help is a breath of fresh air."

    Angus Williams - General Manager, Surlys

  • "There is an expectation of everyone within the group to value add and offer creativity, consistency and enthusiasm. We look for these traits within the staff we employ. We also look for something (trait, work ethics, value add) within our suppliers, this is normally difficult to see within suppliers as their employees see themselves as simply employees. Superior Linen Service is different we have managed to throw a few wobbly one’s at them but they have gone out of their way to ensure we have not been let down. Superior Linen Service is a value add in our eyes"

    The Village Inn

  • Superior Linen Service is a real asset to Aalia, we have been impressed with their ability to monitor stock and proactively assist our business. We have not had to do anything as Superior Linen deliver extra when we need it and reduce delivery quantity when we don't.

    Sara

  • "Outstanding. We moved from the company we had been using for years, so happy we did, the service provided is just on a different level, the servicemen happy to help and the whole vibe is just so refreshing. Best thing we have done for a long time."

    Jenny - Balcon

Our Founder

Mark McKane has spent over twenty years in the textile rental industry from production to service and sales. As a result, he has come to realise there are specific expectations, requirements and concerns customers have when employing a linen rental service.

 

Superior Linen Service was created by Mark as a company dedicated to the delivery of a new standard of service and product not seen before. With a genuine determination to deliver an uncompromising and unrivaled level of service to all our customers.

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Mark spent 12 years in the British Army, this developed a strong sense of procedure, commitment, loyalty and integrity. And it is these values that he brings to the linen hire industry in Sydney.

In 1988 mark came to Australia.  After a stint as a life guard in a car wash, he realised there was not going to be a future in this career path. He moved on and fell into the linen rental industry, starting as a serviceman at Enhance Systems. He quickly got promoted to Training Manager applying the principal – the harder and smarter you work the luckier you get.

Enhance systems was sold to an international company and mark was moved into a sales role. Recognising his expectations were not being met and believing in a service philosophy he resigned. Taking up a production role and later a service role within the same company, he excelled within each of the roles, recognising listening rather than simply hearing customers and staff allowed the business to focus on its strengths and weaknesses and develop both.

Mark moved from the textile rental industry and spent some time in retail equipment, primarily shopping trolleys and their ability to do whatever they wanted, trying to overcome the trolley mentality, Mark spent some time in China negotiating (badly) with manufacturers and putting quality control systems into place and monitoring progress. Trolleys eventually got the better of him and after some Psychiatric help he is a lot better.

Once back in Australia working within food processing, healthcare and hospitality allowed mark to see problems faced by each of the sectors. Realising systems are important as is process but more important are people.

As Mark said “Companies supplying the hospitality sector have lost their way, focusing on internal systems and balance sheets before looking at what is important – The Customer”

 

Mark Started his own business realising there were only a number of things he had to get right, they all revolve around the same principles. And these principles are the credo of the business.

 

  • Commitment
  • Ownership
  • Loyalty to the customer
  • Live by your word
  • Honesty

 

In other words: CARE.

Superior Linen Service Founder

Contact Us for Linen Hire Sydney

  • Phone:

  • 02 9591 5335
  • 0411 018 068

Or drop us a line using the contact form below.